16-18 Courses

Level 2 Diploma in Administration and Office Skills

Course Overview

  • Campuses

    Havering Ardleigh Green
  • Qualification

    16-18 Courses
  • Subject

    Administration and Office Support
  • Schedule

    Timetable dependent (Day)
  • Duration

    36 Weeks
  • Course Target


Course Fees

No fees

Entry requirements

You will require to have completed Business Administration Level 1 or have 3 GCSEs including Maths at grade 3 (D) and English language at grade 4 (C).


If you are looking for a career in an office environment, then this course will give you a thorough grounding in administrative, secretarial and personnal assistant (PA) skills. This course is suitable for anyone with a strong interest in business administration, who wants to develop a career as a personal assistant or general office administrator. The course covers a number of subjects including business communications, office procedures and e-document production. In addition to this you will have the opportunity to develop your word processing and IT skills. If you're ready to build a career in administration, then this is an excellent way to start! This course has a mixture of practical and theory based units covering a wide range of topics. You will cover written business communication, customer service, career planning, teamwork, organising business travel, co-ordinating meetings and carrying out financial transactions and diary management. You will also develop your typing skills by studying text production and word processing. Then to put everything you have studied into practice, you will undertake 1 week's work experience.
  • Assessment Criteria

    The core business administration units are assessed through a series of externally set coursework assignments. The text production and word processing modules are assessed through examinations.

Further Information

You can progress to the OCR Diploma Level 3 or progress into employment. You will have gained secretarial skills which can lead to employment in an office environment as a junior PA or a junior administrative assistant.The skills you will develop will hold you in good stead no matter what career you decide to follow.

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