16-18 Courses

Level 3 Diploma in Administration and Office Skills

Course Overview

  • Campuses

    Havering Ardleigh Green
  • Qualification

    16-18 Courses
  • Subject

    Administration and Office Support
  • Schedule

    Timetable dependent (Day)
  • Duration

    36 Weeks
  • Course Target


Course Fees

No fees

Entry requirements

You are required to have completed Business Administration Level 2 or have 4 GCSEs grade 4 (C) or above including Maths and English Language.


If you are ultimately looking for a career as a Personal Assistant or an Office Manager, then this course covering advanced administration skills is the one for you! This course has a mixture of practical and theory based units covering a wide range of advanced administration topics.

You will study:

  • Producing complex business documents
  • Supporting recruitment and selection procedures
  • Understanding functions and roles within a business environment
  • Verbal communication
  • Supporting business meetings
  • Organising business events
  • Reviewing and developing office procedures and legislation affecting businesses.
  • You will develop your ICT skills by studying text production and word processing and finally to put everything you have studied into practice, you'll undertake two weeks' work experience.

    • Assessment Criteria

      The core business administration units are assessed through completion of externally set coursework tasks. The text production and word processing units are assessed through examinations.

    Further Information

    On completion of the course you should have developed advanced secretarial skills and should gain employment within an office environment. Alternatively you might like to continue studying and enrol on the HNC Business programme.

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