Supporting You

What support is in place for Higher Education students?

There are staff available on your campus to support you with anything from personal issues, next steps after your course, financial advice and support for your health and wellbeing.

Please read the information below about you can access the support on offer at New City College.

  • Mental Health and Wellbeing

    Your mental health and wellbeing is always our priority. Our expert teams listen without judgement and encourage you to connect with others, in the way that most helps you personally.

    Please visit our mental health and wellbeing page.

  • Student Voice

    Student views and representation are important to the College. Any student can seek election as a Student Representative for their course.

    The College encourages students to actively contribute to the Higher Education committee structure by attending a variety of meetings with staff. This ensures that the HE student perspective is visible and the College continues to be responsive to Higher Education student needs.

  • Equality and Diversity

    At New City College we embrace and celebrate the diversity of our student body and the different cultures everyone brings to the college.

    We work hard to ensure that everyone can access our services fairly and that nobody is discriminated against on grounds of age, disability, nationality, gender, marital status, race, religious beliefs or sexual orientation.

  • Learners with Additional Needs

    Higher Education students who receive Disability Students’ Allowances (DSAs) can access a range of support depending on their needs including specialist equipment, non-medical helpers, extra travel because of disability and other related costs of studying. Please visit the DSAs website below for more information.

    New City College is fully accessible with lifts, automatic doors and specialist facilities for wheelchair users. Accessible toilets and shower facilities are available at the Chadwell Heath Campus. For more information please contact Additional Learning Support (ALS) on 020 8548 7442.

  • Personal Tutors

    All Higher Education students are assigned a personal tutor, who will work with them to help set targets and give you the support you need to achieve your goals. Your targets will be regularly reviewed to ensure that you remain challenged and up-to-date with your work.

  • Enrichment

    The College runs a variety of extracurricular activities throughout the year to help make your student experience even more enjoyable.

    We offer a huge range of activities, with some leading to recognised qualifications while others are just for fun! These include beauty and hairdressing skills, cooking skills, photography, driving theory and First Aid.

    There are also regular events to help you get involved in charity, sport and volunteering opportunities. Finally, we also run college trips abroad (eg Paris, New York) and to fun activity venues in the UK.

  • Study Facilities

    In addition to the facilities provided by College, HE students have an HE Study area, which is equipped with technology suites for your use.

    All students are given their own email address, fast internet access and their own dedicated network space. E-Bridge is our interactive online learning area where you can access resources for your course, keep in touch with tutors, submit assignments online, track your progress and use forums, blogs, quizzes, surveys and much more to enhance your learning experience.

    Additional learning resources for HE students are available and NCC also provides a careers advice service by appointment and regular events such as careers fairs & HE fairs.

    Support is also offered for UCAS applications and student finance advice.

    A ‘Jobs Board’ is regularly updated with student employment opportunities and events of interest for HE students are regularly circulated to relevant staff.

  • On-site Services

    The College also offers a range of services to students which include: