Age 16-18
On successful completion of the course you can begin other Level 4 units before progressing onto a Level 5 programme.
This course is FREE for most, find out more
The aim of this unit is to understand the specific responsibilities of middle managers in enabling an organisation to achieve its goals through understanding how communication and interpersonal skills affect managerial performance in the workplace and being able to assess personal development opportunities to improve own managerial performance.