Important Announcements for all Students

Campus arrangements for large exams dates

We have lots of students taking GCSE maths and English. So, on these exam dates, the campuses noted below will be open in the morning for those students taking exams only.

If you are not taking an exam on these mornings, and your campus is listed below, any usual timetabled lessons will be cancelled until 12.30pm.
Please check the information below very carefully.

If you are taking exams this summer, we wish you the very best of luck.

Don’t forget to arrive in good time, and bring your student ID card to your exam.

On these dates (2022):

18 May
20 May
7 June
10 June
13 June

The following campuses will be open for students taking exams only, until 12.30pm

Epping Forest
Hackney
Havering Ardleigh Green
Tower Hamlets (Poplar)
Redbridge

If your exam is taking place on a campus that you don’t usually attend, your teacher will have told you. Check your phone for text messages from the exams team.

If you have any queries about exams, please email exams@ncclondon.ac.uk

Attendance

It’s so important for you to attend all of your lessons and exams to make sure you keep up with your work and get all the support you need to succeed. Don’t forget your progression is dependent on good attendance.

Students with 100% attendance are put into a prize draw for their campus and the winners are rewarded with vouchers.

For all NCC term dates for this academic year, see https://www.ncclondon.ac.uk/term-dates

ID Cards

Please remember to keep your College ID visible whenever you are on campus. Keep your lanyard next to your phone so that you don’t forget it! If you do forget your ID, the College will only issue one temporary pass per academic year for free. If another temporary pass is required, you will have to pay a £5 fee with either a debit/credit card or with your mobile phone, because New City College is now cashless.

Covid absence guidance

Covid-related sickness absence should be now be reported to the college in the same way as any other sickness absence. You should report your absence through your New City College ProPortal account. There is a ‘notify absence’ tab in the menu under ‘change requests’.

National guidance about Covid has been updated. There is no longer a legal requirement to test without symptoms or to isolate.

If you are unwell with Covid symptoms you should not attend college until you are feeling better, as would be the case with other illnesses.

Masks

It is no longer compulsory for anyone to wear a mask in communal areas, corridors or classrooms.

ProPortal

Please make sure you check your ProPortal account for important information about your course. If you have any problems with your account please refer to these guidance notes or email systems.innovation@ncclondon.ac.uk.

New City College is Cashless!

NCC has been cashless since 1st August 2021. All payments, including for food and drinks at the College Canteen, can be made in one of the following ways:

Debit/Credit card or mobile phone
ID Card and WisePay Account

To use your ID card to make payment:

Find your WisePay login details which have been sent to your college email account. Please ensure that you check your junk emails.
Activate your account by using your login details.
Top up your account at least 10 minutes before buying any food or drinks at the college.
Use your ID card to touch in and make payment at the canteen.
Contact Finance at onlinepayments@ncclondon.ac.uk if you have not received the WisePay login details.

You can access the portal through the NCC VLE and here on our website.

You can pre-load your ID card by making an online payment below.

Financial Support

You can apply online for financial support for your study through PayMyStudent. Links are on ProPortal and further information is available on the VLE under Welfare, Bursary, and Childcare.
Mental Health and Wellbeing

The well-being of our students and staff is of paramount importance to us. New City College recognises that everyone may need support from time to time with their mental health and well-being.

We have a range of services for students experiencing mental health difficulties and some support is also available outside of the college day. See our mental health & wellbeing page here.

If you are struggling with your mental health and would like to speak to someone, please email mentalhealthwellbeing@ncclondon.ac.uk and one of our specialist advisers will be in touch to make an appointment. Alternatively, if you need support outside of college hours you can access support from Togetherall. To join, simply go to Togetherall and sign up under ‘organisation’ with your college e-mail address.
No hoods up on campus

Please remember that you should not wear your hoods up or peaked caps on any campus. Other hats, religious headwear and du rags are acceptable. Please also remember to wear your College ID.
Safeguarding

The safety and security of our students and staff are of paramount importance to us. New City College has a moral duty to promote and safeguard the welfare of its students who are under the age of 18, and vulnerable adults.

We remain one of the safest colleges in London and the South East. We have full-time safety officers at each campus whose sole task is to keep the site safe and to look out for any possible threats to our students and staff.

Any student who feels unsafe or who feels there is a threat to their well-being should speak to a member of staff straight away. Information about Safeguarding Officers and how to contact them are visible at each campus. See this page about staying safe at college.

You can also email keepsafe@ncclondon.ac.uk