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Advice & Guidance

We know it can be challenging deciding how and where to study, planning your career and setting yourself the right targets to get there.

Whether you have firm ideas about what you want to study and have a career plan, or you are looking for new inspiration and a change of direction, our team of friendly Careers and Course advisers are available to help you along the way.

Our Advisers offer a client-centred, confidential, impartial service, delivered by professionally qualified staff, who offer advice that will help you identify the best options available to you so that you can make informed choices.

The college holds the Matrix Quality Standard for Information Advice and Guidance. This means you can expect to receive a high standard of advice and support that is confidential, impartial and completely free of charge.

All the advice and guidance we offer is available to not only students at New City College, but also to prospective students and the public.

Careers Advice

The Careers Advice team is available to all students at all stages of their college journey.

Our qualified and experienced Careers Advisers are on hand to assist you with making decisions about career and course choices, develop your employability skills while studying, or investigating what your future options are when you leave us, we’ll be there to help you through the process. We operate an appointment service and booked appointments are available for more in-depth discussions.

The Careers Advice team can help you with

  • Choosing the right course/career
  • Managing career change
  • Job search, CV, job applications and preparing for job interviews
  • Preparing for, choosing and applying to University, including UCAS
  • Higher Education student finance
  • Advice on alternatives to university
  • Exploring your individual progression opportunities

Career Advisers are available Monday to Friday at our Tower Hamlets, Hackney and Redbridge campuses.

To make an appointment, please call:
Tower Hamlets - 020 8502 8778
Hackney - 020 8502 8778
Redbridge - 020 8502 8778
Epping - 020 8502 8778


Course Advice

Need help deciding which course is right for you? Our friendly course advice team can help you decide and guide you through the application and enrolment process.

They can also advise you on fees, how to pay and the level of financial help and assistance that New City College can offer its students.

New City College holds Open Events throughout the year. At these events, you will have the opportunity to meet tutors from all course areas, student representatives and the Careers, Information, Advice and Guidance Team, available to answer any questions you may have. To speak to a course adviser, please call:

Contact infomation

Tower Hamlets - 020 8502 8778
Drop in Monday - Friday (9:30am - 4:30pm)

Hackney - 020 8502 8778
Drop in Monday - Friday 9am - 4pm (Late night Thursday until 6:30pm)

Redbridge - 020 8502 8778
Drop in Monday - Thursday (8:45am - 5:00pm), Friday (8:45am - 3pm)

Epping - 020 8502 8778
Drop in Monday - Friday (9:30am - 4:30pm)

Student & Welfare Advice

Looking after the non-academic issues of student life

Our Student Welfare Advisor offers you advice, support and information on a wide range of non-academic issues relating to your general welfare and personal development services for students at the College. Advisers provide a non-judgmental and confidential service, in line with the college’s data protection policy. The types of issues we regularly provide advice on are:

  • Benefits and claims
  • Finance
  • Child Care
  • Staying safe
  • Form Filling
  • Housing Advice
  • Immigration
  • Health
  • Relationships
  • Sexual Health
  • Drugs

If you are a student at the college and need advice on any of the above, or any other personal issues, then please come and see a Student Welfare Adviser.

To make an appointment, please call:
Tower Hamlets, Hackney, Redbridge, Epping Forest
020 8502 8778

Welfare Advice (Housing, Homelessness, Benefits, Immigration etc.)

Mental Health Support

We offer practical on course support for students experiencing mental health difficulties to support success.

This support can include;

  • A confidential chat with a specialist mental health adviser
  • Exploring reasonable adjustments
  • Regular support throughout their learning journey
  • Liaising and consulting with relevant College staff/external agencies
  • Information and access to local mental health services
  • Developing strategies to manage the demands of College life

Please note this is not a counselling service, if a student requires counselling please contact the counsellor on your campus.

Evelyn Manful (Tower, Arbour, Redbridge)
Theresa Boateng (Hackney)

Contact our Mental Health Advisers.

Erica Thompson
Tue - Attlee A Level Academy - 020 8502 8778
Wed, Thu, Fri - Hackney Campus - 020 8502 8778

Sarah Chatten
Monday, Thursday - Tower Hamlet
Tuesday, Wednesday - Redbridge
Friday - Attlee A Level Academy

Counselling Services

A confidential space for students to explore their emotional feelings

Counselling, mental health and safeguarding support for New City College students can be accessed and will be provided over the phone until further notice. The best way to access it is to call the central line for Tower Hamlets, Hackney, Redbridge and Epping and the numbers below for the Havering campuses. Or use the email addresses below:

Epping Forest, Hackney, Redbridge, Tower Hamlets campuses: 020 8502 8778

Havering Sixth Form College: 01708 514 499

Havering FE College (Ardleigh Green, Quarles, Rainham): 01708 462 718

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