Course Overview
Develop the practical skills, technical knowledge and workplace competence needed for a career in plumbing and domestic gas heating.
You will learn how to plan, install, test, commission, service and repair plumbing and domestic heating systems. This includes cold water, hot water, sanitation, rainwater and wet central-heating systems.
The natural gas pathway also develops the specialist competence required to work with natural gas systems, boilers and water heaters. All gas work must be completed under appropriate supervision until you have achieved the required qualifications and registration.
Entry Requirements
To begin this apprenticeship, you must:
• Be employed in a suitable plumbing and domestic heating role
• Hold GCSE English at grade 4 or above
• Hold GCSE Mathematics at grade 4 or above
• Have access to the range of plumbing, heating and natural gas work required by the apprenticeship
• Demonstrate an interest in plumbing, heating and practical work
• Meet any additional requirements set by your employer
• Successfully complete New City College’s initial assessment and suitability process
Strong English and mathematics skills are essential because the programme involves technical calculations, interpreting regulations and completing detailed safety documentation.
Not yet employed? You can register your interest and search for suitable apprenticeship vacancies. You must secure an appropriate job before starting the programme.
Who Is This Apprenticeship For?
This apprenticeship could be right for you if you:
• Enjoy practical, hands-on work
• Are interested in plumbing, heating and gas systems
• Can work accurately and follow safety procedures
• Enjoy diagnosing and solving technical problems
• Are comfortable working in customers’ homes
• Can communicate professionally with customers and colleagues
• Understand the importance of regulation and public safety
• Want to earn a salary while developing a skilled trade
What You Will Learn
Health and Safety
• Health and safety legislation
• Risk assessments and method statements
• Safe use of hand and power tools
• Manual handling and working at height
• Personal protective equipment
• Electrical safe isolation
• Gas-safety responsibilities
• Protecting customers, colleagues and property
• Maintaining clean and safe work areas
Plumbing Systems
• Cold-water systems
• Hot-water systems
• Sanitary appliances and systems
• Rainwater systems
• Domestic pipework
• Selecting and using plumbing materials
• Pipe bending, jointing and connection methods
• Installing and testing plumbing components
• Decommissioning plumbing systems safely
Domestic Heating
• Wet central-heating systems
• Boilers, cylinders, pumps and controls
• Radiators and heat emitters
• Open-vented and sealed systems
• Heating-system design principles
• Sizing and selecting components
• Filling, flushing and commissioning
• Energy efficiency and system performance
• Servicing and maintaining heating systems
Natural Gas
• Core domestic gas safety
• Natural gas characteristics and combustion
• Gas pipework and installation requirements
• Gas pressures and flow rates
• Gas tightness testing and purging
• Ventilation requirements
• Flues and combustion products
• Installation and commissioning of gas boilers
• Domestic gas water heaters
• Gas controls and safety devices
• Identifying unsafe situations
• Servicing and maintaining gas appliances
• Diagnosing and rectifying gas-related faults
• Current gas legislation, standards and guidance
The pathway covers domestic natural gas systems up to the limits defined by the apprenticeship standard, including gas-fired hot-water and central-heating appliances.
Electrical Controls
• Electrical principles relevant to heating systems
• Safe isolation procedures
• Heating controls, programmers and thermostats
• Wiring and testing heating-system controls
• Commissioning electrical control components
• Diagnosing basic electrical control faults
• Understanding the limits of plumbing and heating competence
Customer Service
• Identifying customer requirements
• Explaining system operation
• Providing demonstrations and handovers
• Completing technical and safety documentation
• Communicating professionally in customers’ homes
• Protecting customer property
• Responding appropriately to complaints or concerns
Professional Behaviours
• Working safely and responsibly
• Producing accurate, high-quality work
• Taking ownership of tasks
• Working independently and as part of a team
• Managing time and resources
• Maintaining tools and equipment
• Responding positively to feedback
• Continuing professional development
What Will I Do at Work?
Your responsibilities could include:
• Installing pipework and plumbing systems
• Fitting sanitary appliances
• Installing hot-water and central-heating systems
• Installing boilers, radiators and heating controls
• Testing pipework and checking system performance
• Commissioning and handing over completed systems
• Servicing boilers and heating appliances
• Diagnosing plumbing and heating faults
• Repairing or replacing defective components
• Completing gas-safety checks under appropriate supervision
• Recording test results and completing documentation
• Explaining system operation to customers
Your employer must provide access to the full range of plumbing, heating and natural gas activities required by the apprenticeship.
Mandatory Qualifications
During the apprenticeship, you must complete:
• Level 3 Diploma in Plumbing and Domestic Heating
• CCN1: Core Domestic Gas Safety
• CENWAT: Domestic Gas Central Heating Boilers and Water Heaters, or approved equivalent qualifications
The CCN1 and CENWAT assessments are integrated into the end-point assessment for the natural gas pathway.
Successful completion of the ACS requirements enables you to apply for Gas Safe registration. Registration is a separate process and is subject to meeting the current Gas Safe Register requirements.
Duration
The apprenticeship typically takes 48 months, or four years, to reach the end-point assessment gateway, followed by an assessment period of approximately six months.
The duration may vary depending on your previous experience, prior learning and the workplace opportunities provided by your employer.
How You Will Be Assessed
Your progress will be assessed throughout the apprenticeship through:
• Practical workshop activities
• Technical knowledge assessments
• Workplace observations
• An apprenticeship evidence portfolio
• Practical competence assessments
• Employer feedback
• Regular progress reviews
• Completion of the Level 3 Diploma
At the end of the programme, you will complete an independent end-point assessment consisting of:
• Knowledge test: Assessing your plumbing, heating and natural gas knowledge
• Practical planning test: Assessing your ability to plan work, select systems and calculate requirements
• Practical competence test: Demonstrating plumbing, heating and gas-related competence
• Portfolio-based interview: Discussing your workplace experience with an independent assessor
The CCN1 and CENWAT assessments are partly integrated into the knowledge and practical competence tests. The overall apprenticeship grades are pass, distinction or fail.
Why Study With Us?
At New City College, you will benefit from:
• Practical training in specialist plumbing and heating workshops
• Teaching from experienced industry professionals
• Training linked to current plumbing and gas requirements
• Development in installation, commissioning, servicing and fault-finding
• Regular progress reviews involving you and your employer
• Support to gather workplace evidence
• Preparation for the ACS assessments
• Structured preparation for your end-point assessment
As an apprentice, you will earn a salary, gain valuable industry experience and receive your apprenticeship training without paying tuition fees.
Career Opportunities
After completing the apprenticeship, you could progress into roles such as:
• Plumber
• Domestic heating engineer
• Domestic heating installer
• Gas service engineer
• Gas maintenance engineer
• Boiler installation engineer
• Heating and plumbing engineer
• Plumbing and heating contractor
With further experience and training, you could specialise in:
• Commercial plumbing and heating
• Air-source heat pumps
• Solar thermal systems
• Heating-system design
• Building-services engineering
• Supervisory or project-management roles
• Starting your own plumbing and heating business
The apprenticeship aligns with the requirements for Engineering Technician recognition through relevant professional engineering institutions.
Take Your Next Step
Already employed in a suitable plumbing and domestic heating role? Speak to your employer about starting the apprenticeship with New City College.
Looking for an opportunity? Register your interest and explore our current plumbing and heating apprenticeship vacancies.