Age 16-18
Working in partnership with students and their parents or guardians
This page provides information, advice and guidance dedicated to parents, guardians and family members of both current and prospective New City College students.
Your Valuable Support
We value your vital supporting role as a family member of a New City College student and we like to work in partnership with students and their parents or guardians. Families, parents, and guardians can join us in supporting your young person as they make the transition from school to college and start to become more independent and more responsible. Starting college is an exciting time for any new student, and it can be a challenging experience for you too!
We hope the information below will tell you more about our college, our services, procedures, and expectations.
New City College sets high expectations for all its students and we provide them with the support and guidance they need to achieve their ambitions. We offer a huge range of courses, all designed to help students progress onto university or into the world of work. We set out very clearly in our Student Contract what students can expect from the college and what we, in turn, expect from them. We also ask students to respect the college in every way – through attitude and standards of behaviour to staff, the environment, and each other.
See our student code of conduct contract
A Big Step
Whichever course your young person is studying with us, be assured that we will do all we can to help them achieve their potential in preparation for their onward journey to success and their next step in life.
College is very different from school; your young person will need to adapt to become an independent learner in a new environment designed to stretch and challenge them.
There are many ways for them to get a window to the world while they’re here with our career-ready programmes that give exclusive access to internships with the UK’s leading employers, one-to-one mentoring, and trips to influential organisations overseas.
There will also be many opportunities for them to get more than a qualification with us; they can join a club or society, a sports team or band – they’ll be spoilt for choice with our wide range of enrichment activities, events, trips, and volunteering opportunities.
Attendance
It’s important for your young person to attend all of their lessons and exams to make sure they keep up with their work and get all the support they need to succeed. Don’t forget your young person’s progression is dependent on good attendance. The College wide target for attendance for all students is 100%.
Students with 100% attendance are put into a prize draw for their campus and the winners are rewarded with vouchers throughout the year.
To report an absence or lateness, you or your young person should report this on ProPortal or Parent Portal via the MYNCC app, this can be done under notified absence. Please avoid taking your young person out of college during term time.
If you are unable to do this, please alternatively send an email to your tutor. Please refrain from phoning us to report absences or lateness; reporting these on ProPortal allows for better management of absences, accuracy and streamlines the process.
For all NCC term dates for this academic year, see www.ncclondon.ac.uk/term-dates.
Pro Portal (Parent account) and MyNCC app
The College aims to keep parents/carers up to date with their young person’s progress throughout the year.
Parents can use the MyNCC App to monitor progress, report and track attendance and more. This app is available to download the app from Google Play Store or Apple Store. Or you can access via your browser here: MyNCC website
Within MyNCC you will also find a link to Parent Portal.
Parents/carers will receive an email invitation at the start of the college year, to access MyNCC website and mobile app. This account is used to communicate important information to parents and provides access for them to view a wide range of information about their young person.
Parents/Carers can use the MyNCC App to monitor progress, report and track attendance and more. You will need to give the college consent to contact you by phone and email before you access your account.
From your MyNCC account you can:
- Find out latest news at the college- News and information
- Receive alerts and notifications- Upcoming events
- Top up young person’s WisePay account (Make Payments Online)
We encourage cashless payments
All payments, including for food and drinks at the College Canteens, can be made in one of the following ways:
- Debit/Credit card or mobile phone
- ID Card and WisePay Account
- Cash only if the above are not possible.
