Age 16-18
Successful completion of this qualification will lead to a job interview. It will give you a nationally recognised level 2 qualification, and allow you to progress on further personal and professional development.
Course Overview
Fee disclaimer
- This course is FREE for most students.
- You might be surprised at how many ways you can qualify for funding. Check your eligibility here.
Entry requirements
No formal entry requirements, though an interest in working in information and guidance or supportive roles is desirable. You must be legally allowed to work in the UK and have a good standard of English, maths and IT.
Course information
- This is a 12 week, full-time intensive course which runs Monday - Friday.
- Following completion of this course you will be guaranteed a job interview.
This course teaches you how to provide clear, accurate information, advice and guidance, and clarifies what can be shared legally and professionally to improve business outcomes. It covers the fundamental rules of effective information sharing and emphasises staff awareness.
Key topics
- Explore communication techniques.
- Study how values, attitudes and beliefs can affect interactions.
- Develop interaction and interpersonal skills.
- Learn how information, advice or guidance can be explored.
- Learn how group interaction can be utilised.
- Manage information, including storage and retrieval.
- Learn how to comply with the law.
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How you are assessed
You will learn:
- Unit 1 - Information, Advice or Guidance in Practice;
- Unit 2 - Developing Interaction Skills for Information, Advice or Guidance.As part of your registration process for online learning you will have to attend a short induction to provide evidence of your eligibility. You will not have to attend an interview.
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Why study at NCC?
- Expert teaching: Learn from experienced tutors with real-world industry knowledge
- Flexible study options: Part-time, evening and online learning available
- Career progression routes: From entry level to professional qualifications
- Outstanding support: One-to-one advice, wellbeing support and financial guidance
- Ofsted-rated Outstanding: Quality teaching and support you can trust
- Modern facilities: Industry-standard workshops, labs, studios and digital tools
- Employer links: Courses shaped by local and national job market needs
Available Campuses
Dates
Schedule
Start: Ongoing
End: Ongoing
What Can This Course Lead To
Life At NCC
Discover what life is like at the largest college in East London today!
Facilities for Students
At New City College we have a range of world-class facilities across our campuses.
Financial Support
There are several ways we can help you cover the cost of your studies.
