16-18 Courses, 16-18: T Levels

Digital Support and Security (T Level)

Course Overview

Entry requirements

T levels are set at a high level 3 qualification standard, with significant and challenging content and externally assessed exams. This is not only classroom based, but employer project and industry placement (and is widely described to be more like a level 3.5). The amount and level of written work required means that it would not be possible to achieve the qualification without a strong standard of English writing.

Enrolment on an T Level programme requires a minimum of 5 GCSEs at grades 9 - 4, including English and maths.

Course information

Launch your career in the fast-growing world of technology with the T Level in Digital Support and Services. This two-year qualification is equivalent to three A Levels and carries UCAS points, giving you the technical skills, knowledge and professional behaviours needed to progress into skilled employment, higher apprenticeships or university study.

You will build core skills for roles across digital support, infrastructure and cyber security, learning how digital systems are designed, implemented and maintained. Supported by expert tutors, you will study the digital core before choosing a specialism in Digital Infrastructure, Network Cabling, Digital Support or Cyber Security.

Throughout your studies, you will complete a substantial industry placement of at least 315 hours with an employer, gaining valuable real-world experience and confidence to work in professional digital environments.

If you do not yet meet the entry requirements for a T Level, our team will guide you to the best route for your goals. You may be offered an AAQ course, which allows you to study at Level 3 while retaking English and/or maths. Once you have achieved the grades you need, you can progress onto a T Level and continue your journey towards a career in the digital and technology sector.

Key topics

  • Digital technologies: Explore how digital systems support business operations and data management.
  • IT security and cyber threats: Understand the principles of cyber security, data protection and risk management.
  • Networking and infrastructure: Learn how to install, configure and maintain digital networks and systems.
  • Cloud and virtualisation: Discover how modern infrastructure supports cloud computing and remote services.
  • Fault diagnosis and support: Develop problem-solving skills to identify and resolve technical issues efficiently.
  • Digital communication and collaboration: Build professional communication skills for working effectively in IT teams.
  • Industry placement: Gain real-world experience through a minimum of 315 hours in a digital or IT environment.
  • Why study at NCC?

    • We are Ofsted-rated Outstanding, so you can expect exceptional teaching and support you can trust
    • Expert tutors bring real-world industry experience into every lesson
    • Flexible learning options let you tailor study to your life and ambitions
    • Broad career pathways: from entry level through to professional qualifications
    • One-to-one support with academic advice, wellbeing services and financial guidance
    • Modern, industry-standard facilities: labs, workshops, digital tools and performance spaces
    • Courses co-designed with employers to match local and national job markets
    • Strong employer partnerships offer placements, live projects and networking opportunities
    • A supportive, inclusive community where you can flourish and succeed

    If you’re aiming for a career in tech, New City College is your launchpad.

    With strong links to top employers like Barclays, IBM and Microsoft, you’ll access work placements, industry projects and the skills needed for careers in cybersecurity, software development, networking, AI, coding and IT infrastructure.

    Plus, with competitions, real-world challenges, and our brand-new immersive labs including a high-tech space launch, you’ll gain more than just a qualification.

Available Campuses

Dates
Start: 01/09/2026
End: 30/06/2028
Dates
Start: 01/09/2026
End: 30/06/2028
Dates
Start: 01/09/2026
End: 30/06/2028
Dates
Start: 01/09/2026
End: 30/06/2028
Dates
Start: 01/09/2026
End: 30/06/2028
Dates
Start: 01/09/2026
End: 30/06/2028

What Can This Course Lead To

After completing the T Level in Digital Support and Services, you can progress to a wide range of exciting opportunities in the technology sector. The qualification provides the technical knowledge, practical skills and industry experience that employers and universities value.

You can progress to university to study subjects such as computer science, cyber security, software engineering, digital infrastructure or network management. Many students choose higher or degree apprenticeships in areas like IT support, network engineering or digital systems development. Others move directly into skilled employment in roles such as IT technician, network support engineer, infrastructure technician, cyber security analyst or digital operations specialist.

This T Level equips you with the confidence and experience to succeed in an ever-evolving digital world.

Life At NCC

Discover what life is like at the largest college in East London today!

Facilities for Students

At New City College we have a range of world-class facilities across our campuses.

Financial Support

There are several ways we can help you cover the cost of your studies.

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