Vivien has many years of experience as a teacher, curriculum manager, local authority and awarding body adviser, consultant, author, and education inspector. As Senior Inspector for Greater London with the Further Education Funding Council (FEFC), Vivien's specialisms included Widening Participation and area 14-19 provision, as well as inspecting FE and sixth-form colleges and team management. As Her Majesty's Inspector (HMI) and manager at Ofsted in the FE and Skills team, she specialised in the inspection of English, leadership and management, local authority children's services, equality and diversity, and safeguarding. Other work included team management, the training of HMI, and the quality assurance of inspections. In recent years, as a part-time inspector, she specialised in the quality assurance of FE and skills inspection reports for Ofsted.
Vivien has an honours degree in English and French and a Post Graduate Certificate of Education. She holds qualified teacher status and received an OBE in 2010 for services to Ofsted.