Student FAQs

The FAQs below are designed to help you before, during and after applying to New City College. If there are any other questions you have, please contact us on 0330 135 9000 or email

New City College goes Cashless!

Please don’t forget that the whole of New City College is now cashless. You will have to use your bank card or your ID card (pre-loaded with funds) to pay for food, replacement ID cards, stationery, printing, and anything else you purchase at college.

You can pre-load your ID card by making an online payment below.

  • How is college life different from school?

    At New City College we offer a wide range of A Levels, vocational courses, and apprenticeships that gives you the skills to progress to university or succeed in the workplace. You will benefit from working on real-life projects and briefs for real business clients in our learning companies. Unlike school, you don’t do numerous subjects – most students study just one vocational subject and A Level students usually study 3 subjects. You get to choose what you want to do.

  • What if I don’t get the grades I was expecting?

    Don’t panic! We use both your GCSE results and a school reference. When you come into college to enrol, we will sit down with you and look at your results. If you have not achieved the entry requirements for the study programme you’ve applied for, we will discuss alternative choices and help find the right course for you.

  • What is the entrance criteria for New City College?

    Entry criteria are based on course levels and individual subject requirements. Please check the course information for the subject you are interested in on the website course pages. All students under 19 are required to study English and Maths until they achieve a GCSE grade 4 or better. This will mean anyone with a grade below this will have to take either a Functional Skills course or retake the GCSE if they have a grade 3.

  • What happens if I feel I have enrolled on the wrong course?

    If we, or you, realise during the first 4 weeks that you are not on the right course or programme for you, our team will immediately work with you to explore other options available here at New City College.

  • How can I be sure that I am safe at college?

    At college, we have dedicated security staff who ensure that all students study in a safe environment. Entry to the college is only permitted with a college ID card.

  • Will I be attending college five days per week?

    College attendance is different from school and full-time courses do not necessarily run every day of the week. Some courses require 4 or 5 days of attendance at college, while others require fewer.

  • Is there a flexible learning pattern? I want to keep on working.

    Committing to studying needn’t mean leaving your job – indeed, ongoing work experience and application to learn is an important component of most courses. We offer choices that enable students to design their learning patterns around their lifestyles. Students studying at either our Attlee A Level Academy or Havering Sixth Form need to ensure that any part-time work they may take on does not interfere with their studies or attendance at lessons.

  • Can I get an Apprenticeship?

    Employers all over the UK recognise and value apprenticeships as they show you’ve been trained in the skills they need. We deliver apprenticeship training at employers’ premises or at one of our college campuses in Tower Hamlets, Hackney, Redbridge, or Havering. Please see full details on our apprenticeships page