Customer Service Centre

Please contact the New City College Customer Service Centre for information, advice and guidance.

Welcome to New City College!

We’re here to help you

For information, advice, and guidance, please email us at info@ncclondon.ac.uk. Email allows us to respond more efficiently and ensure your queries are directed to the appropriate department. For details about reporting absence or lateness, please see below.

If you are a student or have made an application to the college, please include your full name and student number or date of birth in your enquiry to help us assist you more effectively.

If you would like to receive tailored information about our courses, news and events please sign up to our registration form.

You can also call the New City College Customer Service Centre on 0330 135 9000. Our lines are open Monday – Friday: 8am – 5pm.

Please note that our Customer Service Centre answers calls for all campuses. Further information can be found in the menu items below.

 

Reporting Student Absence and Lateness

Please report absence or lateness on Proportal or Parent Portal, this can be done under notified absence. If you are unable to do this, you may send an email to your tutor. To avoid disappointment, please do not telephone to report absence or lateness.

Find your campus

Attlee A Level Academy

Attlee A Level Academy
Arbour Square
London, E1 0PT

Epping Forest Campus

Borders Lane
Loughton
IG10 3SA

Hackney Sixth Form Campus

Kenninghall Rd
London
E5 8BP

Ardleigh Green Campus

Ardleigh Green Road
Hornchurch
RM11 2LL

Havering Sixth Form Campus

Havering Sixth Form Campus
Wingletye Lane
Hornchurch, RM11 3TB

Ilford Campus

9th Floor, Lynton House
255-259 High Road
Ilford, IG1 1NN

Rainham Construction and Engineering

New Road
Rainham
RM13 8GP

Redbridge Campus

Chadwell Heath Lane
Chadwell Heath
RM6 4XT

Tower Hamlets Campus

Poplar High Street
London
E14 0AF