Age 16-18
Working in partnership with students and their parents or guardians
This page provides information, advice and guidance dedicated to parents, guardians and family members of both current and prospective New City College students.
Progress Evenings (Parents’ and Carers’ Evenings)
You can book your appointment for the Online Progress Evening on SchoolCloud via the parents MyNCC app.
You will receive an email including a link to your campus booking site or go to MyNCC app.
Or you can book through the links below.
To access the system, please enter the login details as follows:
- Parent Code Login (this has been emailed to all parents / carers)
- Student Date of Birth
- Email Address (your email address)
- Confirm Email
If you haven’t received the email, have any queries or require support logging in to book your session, please email info@ncclondon.ac.uk
Choose your campus below:
Progress reports are available via ProPortal in the MyNCC app, where to find Progress Reports
For any questions or queries, you may have, please call our friendly advisers on 0330 135 9000 or email info@ncclondon.ac.uk
Your Valuable Support
We value your vital supporting role as a family member of a New City College student and we like to work in partnership with students and their parents or guardians. Families, parents, and guardians can join us in supporting your young person as they make the transition from school to college and start to become more independent and more responsible. Starting college is an exciting time for any new student, and it can be a challenging experience for you too!
We hope the information below will tell you more about our college, our services, procedures, and expectations.
New City College sets high expectations for all its students and we provide them with the support and guidance they need to achieve their ambitions. We offer a huge range of courses, all designed to help students progress onto university or into the world of work. We set out very clearly in our Student Contract what students can expect from the college and what we, in turn, expect from them. We also ask students to respect the college in every way – through attitude and standards of behaviour to staff, the environment, and each other.
See our student code of conduct contract
A Big Step
Whichever course your young person is studying with us, be assured that we will do all we can to help them achieve their potential in preparation for their onward journey to success and their next step in life.
College is very different from school; your young person will need to adapt to become an independent learner in a new environment designed to stretch and challenge them.
There are many ways for them to get a window to the world while they’re here with our career-ready programmes that give exclusive access to internships with the UK’s leading employers, one-to-one mentoring, and trips to influential organisations overseas.
There will also be many opportunities for them to get more than a qualification with us; they can join a club or society, a sports team or band – they’ll be spoilt for choice with our wide range of enrichment activities, events, trips, and volunteering opportunities.
Attendance
It’s important for your young person to attend all of their lessons and exams to make sure they keep up with their work and get all the support they need to succeed. Don’t forget your young person’s progression is dependent on good attendance. The College wide target for attendance for all students is 100%.
Students with 100% attendance are put into a prize draw for their campus and the winners are rewarded with vouchers throughout the year.
To report an absence or lateness, you or your young person should report this on ProPortal or Parent Portal via the MYNCC app, this can be done under notified absence. Please avoid taking your young person out of college during term time.
If you are unable to do this, please alternatively send an email to your tutor. Please refrain from phoning us to report absences or lateness; reporting these on ProPortal allows for better management of absences, accuracy and streamlines the process.
For all NCC term dates for this academic year, see www.ncclondon.ac.uk/term-dates.
Safeguarding Information
Safeguarding is about keeping our students safe, both inside and outside of college. New City College is committed to safeguarding and student safety. Please read more about our Safeguarding and Prevent policy, and access key contact information here.
Mental Health information for Students and Parents
Mental health and wellbeing are vital to the success and happiness of our students, both in and out of college. New City College is committed to supporting the mental health of our students and working in partnership with parents and carers. Please explore our resources and guidance for parents to help support your child’s wellbeing here.
Pro Portal (Parent account) and MyNCC app
The College aims to keep parents/carers up to date with their young person’s progress throughout the year.
Parents can use the MyNCC App to monitor progress, report and track attendance and more. This app is available to download the app from Google Play Store or Apple Store. Or you can access via your browser here: MyNCC website
Within MyNCC you will also find a link to Parent Portal.
Parents/carers will receive an email invitation at the start of the college year, to access MyNCC website and mobile app. This account is used to communicate important information to parents and provides access for them to view a wide range of information about their young person.
Parents/Carers can use the MyNCC App to monitor progress, report and track attendance and more. You will need to give the college consent to contact you by phone and email before you access your account.
From your MyNCC account you can:
• Find out latest news at the college- News and information
• Receive alerts and notifications- Upcoming events
• Top up young person’s WisePay account (Make Payments Online)
We encourage cashless payments
All payments, including for food and drinks at the College Canteens, can be made in one of the following ways:
• Debit/Credit card or mobile phone
• ID Card and WisePay Account
• Cash only if the above are not possible.
Important Note for Parents and Students:
Parents cannot create accounts on behalf of their child. If you wish to manage your child’s student account (e.g. for top-ups), you must request to become a secondary user. To do so, please email income@ncclondon.ac.uk with your request.
