Recruitment FAQs

Below you will find some answers to our most commonly asked questions.

If you cannot find the answer you are looking for, please contact a member of our HR team between 9 am and 5 pm Monday to Friday by email at

  • How will I know if you have received my application form?

    We are unable to acknowledge the receipt of application forms received through the post, but you are more than welcome to telephone us on 0207 510 7510 and check that your application has been received. All emailed applications will be acknowledged. If you do not hear from us within four weeks of the closing date it will mean that your application has not been successful.

  • How soon can I expect to hear the outcome of my application?

    Please note that we are only able to reply to those who have been shortlisted. If you do not hear from us within four weeks of the closing date then regrettably your application has been unsuccessful on this occasion.

  • When will references be taken?

    We usually take up references following an offer; however, we reserve the right to take up references prior to the interview stage. If you do not want us to contact your referees prior to the interview, please make sure that this is noted on your application form.

  • How do I get feedback if I have been unsuccessful?

    We are unable to provide feedback if you have not been shortlisted for an interview, however, if you have reached the interview stage and are unsuccessful we will endeavour to feedback to you. Please email us at to request this.

  • I’m having problems with the online application form or downloading an application form, who can I contact?

    You should contact Human Resources by email at Please make a note of any error messages that you are receiving when you contact us.

  • I am interested in several jobs you have advertised, can I fill in one form for the various jobs?

    No, each of our jobs has a unique reference number with a job description and person specification relevant to that job and it is essential that you tailor your application to the relevant post.

  • Can I apply for a role on a job share basis?

    All posts may be regarded as potentially open to job share. If you wish to apply for a job on a shared basis, please indicate this during the recruitment process. We will consider carefully all requests to work on a job share basis.

  • Why do you monitor equality and diversity information and what do you do with the information?

    The equality and diversity information that you are asked for when you complete an application form is used to help us monitor the effectiveness of our recruitment. It is not used as part of the selection decision and the selection panel does not see this information. In addition, as a public organisation, we legally have to provide regular statistics about our employees and potential candidates.

  • Will I have to disclose a criminal record?

    Yes, as we are a Further Education College we are exempt under The Rehabilitation of Offenders Act 1974. This means that all criminal records must be disclosed. This does not mean that having a criminal record, however, will necessarily prevent you from working in the College. This will depend on the nature of the position and the circumstances and background of the offence. Any information about a previous record needs to be disclosed as soon as an offer of employment is made and will be treated in strict confidence and securely maintained. All members of staff working in the College are required to undergo a DBS check. For further information please see our safeguarding policy here:

  • Do you keep a list of people interested in employment with New City College?

    Unfortunately, it is not possible to maintain a general register of interested people in possible future positions. Therefore we cannot accept speculative application forms or CVs.

  • Can I just send my CV instead of completing an application form?

    No, in accordance with our equal opportunities policy, all candidates must complete an application form and we, therefore, cannot accept just CVs on their own.

  • Where can I find a copy of your equal opportunity policy?

    Please click below to view our Equality & Diversity Action Plan and Single Equality Scheme.

  • Do you reimburse travel expenses incurred for attending interviews

    Unfortunately, we are not able to refund any travel costs incurred for attending interviews.