Certificate in Housing Practice

CIH is the independent voice for housing and the home of professional standards. Our qualifications are informed by our engagement at all levels of the industry and the expert knowledge of our policy

Course overview
A housing professional who gains an accredited qualification from CIH will be equipped with the key skills and expert knowledge they need to contribute to performance improvements in their organisation in a fast changing environment.

Course content
The Level 2 Certificate in Housing Practice provides a general introduction to the housing sector.

It has four mandatory units:
• Housing provision and housing organisations
• Customer service for housing
• Assets, repairs and maintenance
• Professional development in housing

Progression
Gaining a qualification is a great way to develop your career prospects. CIH membership is provided at no extra cost for the duration of your course.

Who can apply to study for this qualification?
• People who are new to housing or work in a frontline position
• People already working in housing
• People volunteering in housing who wish to attain an initial qualification
• People not currently working in housing but considering a frontline housing position
• Tenants, residents and board members wishing to enhance their personal involvement and understanding
• Applicants must be 19+ and be confident using IT. This programme is for applicants who have successfully completed our English & Maths Assessment.